Restore purchases

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joe
Posts: 4
Joined: Sat May 17, 2014 2:26 pm
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Re: Restore purchases

Postby joe » Thu Jul 10, 2014 5:06 pm

Hi again Jesse!

Have you found any fix for this. I really enjoy the app, but I would really like to purchase the additional sound packs to get even more out of it.
I'm still unable to purchase anything. When restoring, it gives me a message: "Purchased Restored - Your purchases have been restored. You can now install any items you had previously purchased."
All the packs have the "install" button on them, but when I press any of them I get a message saying: "Need to Restore - It looks like you need to restore your previous purchases."
I tried to purchase packs before, but never got them installed.. I'd really appreciate any help for getting the extra packs installed.

Edit: got this sorted out with Jesse. Thanks!

boxcolony
Posts: 1
Joined: Wed Sep 17, 2014 6:55 am
Contact:

Re: Restore purchases

Postby boxcolony » Wed Sep 17, 2014 6:57 am

I'm also having the same problem. I'm from the Philippines

jesse
Posts: 118
Joined: Mon Aug 27, 2012 3:10 pm
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Re: Restore purchases

Postby jesse » Thu Sep 25, 2014 11:07 am

Are you having the same problems even with the latest version of DrumJam? I tried to address the issue, but would like some feedback if it helped at all.

AlMan
Posts: 2
Joined: Tue Dec 01, 2015 12:51 am
Contact:

Re: Restore purchases

Postby AlMan » Tue Dec 01, 2015 12:59 am

Hi Jesse!

Ever since Day One of owning DrumJam, I have not been able to purchase the sound packs.

In the Drum Store, the option button for each pack says "Install". When clicked, it asks me to restore purchases.
If logged into itunes account, it will say "Purchases Restored".
If not logged in, it will ask me to log in, then say "Purchases Restored"
The buttons remain as "Install"
When clicked, it asks me to restore purchases again. This happens on every device (iPod 4th, iPhone 5, iPad 2/4/Air).

I purchased from and use the US store.
Please help! Thanks

AlMan
Posts: 2
Joined: Tue Dec 01, 2015 12:51 am
Contact:

Re: Restore purchases

Postby AlMan » Fri Dec 04, 2015 4:08 pm

Thanks for the quick email reply and for sorting this out for me, Jesse !
Much appreciated


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